Contact Us.

Where to find us, and how to get in touch with our Practice.

Standard Opening Times

Monday: 8:15am to 6:30pm

Tuesday: 8:15am to 6:30pm

Wednesday: 8:15am to 6:30pm

Thursday: 8:15am to 6:30pm

Friday: 8:15am to 6:30pm

We are closed for all public holidays and bank holidays.

Practice Information

299 Bromyard Road
Worcester
WR2 5FB

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Telephone:
01905 421688

Email: hwicb.stjohnshousesurgery@nhs.net

 

When we are closed.

 

999

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

NHS 111.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 when you need medical help fast but it’s not a 999 emergency.

You will speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

For more information click here.

Enhanced Access appointments.

For evenings and weekends.

 

We now offer Enhanced Access appointments with a GP (subject to availability). These appointments are available outside our usual Practice opening hours and are available on weekends.

The appointments will be telephone consultations, meaning you don’t have to travel anywhere to receive care from our GP.

These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an Enhanced Access appointment and our receptionists will be able to help you.

Accessibility

 

The building is fully accessible to all patients, with a step-free entrance and many disabled car parking spaces outside. There is a lift up to the first floor, and hands-free doorways to each corridor.

We also have an induction loop for patients who are hard of hearing. There are accessible toilets including baby changing facilities.

Complaints

 

We aim to provide a high quality service and are very interested in hearing any constructive comments you may have.

The practice has an approved complaints procedure and we always welcome the opportunity to deal with any part of our service that is causing you concern.

Please visit our Complaints page by clicking the button below.